テキサス州南東部の四つ星ホテル

「I stayed for five days, but they never cleaned the room, nor did they change the trash cans or towels. No matter how many times I requested it at the front desk, my request was never fulfilled.」

「Great location, clean and large room, attentive staff. 」

「Staff was amazing! Thank you for being so kind Jorge. From the cookie (I’m sure they give everyone) to his willingness to make my stay perfect. I’m also grateful to not have any issues with my service animal during my stay and he made that easy. At checkout Cecilia and Mari were kind too! I love that everyone says safe travels. The rooms were outdated but clean and with a view of the city. I would definitely stay here again.」

「A table was not installed in the room. so, I could not use PC. I asked the front desk to bring a table at 3 pm. However, at 9 pm there was not a table in the room. I called again the front desk. Then someone brought a table. The towel in the bath was not replaced the next day.」

「レストランのスタッフが素晴らしかった。」

「フロントの方が明るく優しかったです。」

「朝飯は非常に良かった。しかしエアコンが70°F＝20℃に設定されていて、それを変更しようとしたが、暖かくならなかった。そのことをメモに書いておいたら、翌日はエアコンのスイッチを入れてなかっただけ、風邪をひくほどではないけれど、温度調整できるようにしてほしい」

「客室、綺麗でした。 スタッフの対応も親切で良かったです。 メキシコ系の訛りが聞き取りにくかったでふが、それも旅の趣として楽しめました。」

「I like it」

「立地がよく便利。サービスも良い。」

「スタッフがとても親切」

「cleaning was so sophisticated. circumstances at lobby was good.」