プエルトリコの四つ星ホテル

「We had a great holiday at this hotel without any issues.The front desk staff were all very kind to me even though I am not fluent in the language.」

「I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it. The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional. Overall, I did not find the staff friendly or welcoming, which really affected our experience. The only positive mention goes to Alexandra at reception, who was absolutely lovely and very...

「The food was INCREDIBLE! Thee rest buffet restaurant and all inclusive I’ve been to by far. It was very windy and rainy most days I was there but the staff made up for it by putting together games and fun drinks for both adults and kids. It was so much fun but also nice and relaxing. The amenities were phenomenal and my room was impeccable 😊🙌」

「We've had a disappointing stay this week. It began at check in when the staff seemed disinterested and not very knowledgeable. We weren't offered help with our cases and had to carry them up 27 steps. The room lacked character, but was generally clean. We tried to book in at the spa to be told it was fully booked ( not a problem). We tried to book later into the week and the staff member then booked us onto the wrong day. Again we decided to switch our itinerary rather than have to explain...

「すぐ近くにエアポート行きのバス停があって便利です。」

「Personal sehr freundlich, hilfsbereit. Zimmer wirklich sauber und bis auf das Bad auch schön. Negativer ist das wirklich unspektakuläre Frühstück und Abendessen das jeden Tag zu 99% gleich ist. Nur das Abendessen hatte in den 7 Tage Aufenthalt 3- mal Highlights wie Sushi, Gyros. Schade.」

「Window broken and unable to fix. Noisy in rooms in early evening and early mornings as lots of kids. Biffet pretty good. Inexpensive markets and places to eat rigjt around hotel」