ウェスタン ペンシルベニアの三つ星ホテル

「ベットのマットレスが上質で、よい睡眠がとれた。」

「We complained several times during our stay about the clogged sink in our bathroom. We were told each time by a very polite staff that it was being attended to; however we saw no noticeable difference! It is not pleasant to have to brush your teeth in the bathtub! I hope this means that the next guest in that room will have a better experience.」

「立地最高。建物古いが手入れは良く水回りも良好。部屋のキーが3泊目の午後から効かなくなり若い女性スタッフに2度調整してもらっても開かず、エンジニアを呼ぶと言われたが来ず、別の女性スタッフに再度相談したところ一日早くチェックアウトしたことになっていたようで無事開錠。その若い女性スタッフ以外は対応良かったので残念。」

「Everything was great, except the vent in the bathroom was full of dust!」

「First of all, I have to apologize to the hotel. I forgot to leave a tip in the room. The roomkeeper did a perfect job. I didn't leave a tip because I was dissatisfied with the roomkeeper's work, I just forgot. The room was very clean. The bathroom was perfect except for some rust in the bathtub. The breakfast was amazing. The pineapple was juicy and delicious.」

「The staff didn’t give me breakfast coupons even though I booked it with breakfast included.」