「The property was spacious, clean and well managed. Kudos to Lauren D (Front Desk Mgr) for sending sincere welcoming messages. She remarked that she recollected who I was when we met as I checked-out - that's meaningful Customer Service. Kudos to Shane and Annmarie (Front Desk) for their professionalism, assistance and humor during check-in. Kudos to Anthony, the lone Bartender, for patiently and deftly managing a full bar late at night.」
「We’ve stayed in a few Drury hotels and this was the best yet. Employees all very nice and personable. Breakfast and dinner provided. Very clean. Valet parked. Walked to pirates game. Didn’t eat nearby but lots of options. A+++++」
「We stayed at the Omni for a wedding. Every event was spectacular and the hotel and staff themselves were great. Stephanie greeted us on the first day with a big smile and amazing customer service. When visiting Pittsburgh in the future, The Omni will certainly be our spot!」
「It was my 3rd time to visit to Pittsburgh.
I live in Japan, so don't know detail of this city,
I stayed this hotel to see the Pittsburgh Pirates' game.
It was little bit far from hotel to PNC Park, home of the Pirates.
But hotel staff, room condition and breakfast were good.
If I visit to Pittsburgh again, I may stay here.
」
