ウエスト エンドの三つ星ホテル

「Clean, nice & suitable for a family of 6! Kids loved the bunk beds!」

「Room was clean and the Staff was kind and professional. I really appreciate being able to spend time at Casa Del Mar. 」

「Pool was VERY OK. Nothing major at all. The property is right across the ocean though, like one road crossing away. Decent value for money but they could do a bit more.」

「Check-in process was terrible from the time of the booking to arriving and not being able to check-in. Then calling the “after-hours” number to be told that my reservation had been cancelled and I could only rebook with directly with the property, which I am sure would have been at a higher rate. My family essentially waited in the cold for almost a full hour while the two parties (property and hotels.com) tried hashing it out. Then I called the “after hours” myself again, just to have the...

「Everything was superb, only complaint was that it was not a beach view. Loved everything else.」

「Very outdated unit and not hotel ready clean. The bathroom sink still had hairs from the previous person shaving and kitchen items super outdated. Hallway lights flicker when turned, and also smelly, it smells like old furniture. 」

「Better than expected. Linen even smelled like detergent. Stayed 2 nights no issues at all. Will stay again.」

「Both bathroom faucets were spraying water everywhere; when I turns on the shower on the master bathroom, the pipes made a gurgling sound and the sewer water started coming up in the bathroom sink along with a sewer smell… The stovetop didn’t work. The pillows and mattresses had yellow stains on them. I would definitely not stay there again. 」

「It was perfect 」

「The ocean is visible from the balcony. The pools were very nice and one of the 2 has a hot tub. One pool is heated and the other one, with the hot tub is not. The location was great. Right across the street from the beach. The host was very responsive and let us check in early and check out late with no extra charge. The only thing I would recommend to the owners is to add places on the night stands to plug in multiple devices that need to be charged. Otherwise, we had a perfect stay! Would...