ウエスト エンドの三つ星ホテル

「There isn't ventilation and no balcony this hotel, it was so inconvenient.」

「We arrived at the hotel and was told it was canceled. We didn't receive an email or any notification of the cancelation. We had nowhere else to go. They scrambled to find us a room but the only room available didn't have AC. It's the middle of summer in Texas. They did give us a discount on the room with no AC but it smelled like mold & stuff & extremely hot.」

「Great customer service」

「Overall, the hotel was extremely clean and offered my family and I a pleasant experience. The amenities and housekeeping were useful as well! Though, one minor inconvenience was one of the front desk workers seemed a bit bothered that we had asked for fresh towels and trash can pick-ups on only a couple of days. We weren’t quite sure as to why she seemed disturbed by it, but if we were given a light clean-up everyday it would have been perfect. Our room was cozy and very comfortable, everything...

「充実のキッチンでとても快適に過ごせました。お天気が悪くビーチは楽しめませんでしたが、プールのジャグジーはよかったです。」

「They booked too much and we couldn’t stay this hotel. They gave us no recompense. They had definitely good business without our satisfaction.」

「The balcony door was completely broken so we had to climb in and out of the window to enjoy the balcony which was very disappointing.」