フルガダの三つ星ホテル

「Lovely hotel after numerous visits here excellent location not far from airport but not on flight path.Staff have always been extremely helpful and friendly. Lovely rooms and very comfortable beds and showers with good pressure.Food always good here with plenty of choice and never a problem with sickness here.Overall a very good hotel at a very reasonable price 」

「部屋は綺麗でスタッフの対応もいいが、バスルームから異臭がする。そしてエアコンの音なのか、ずっと風が吹いている音が爆音できこえる。」

「We had an amazing stay at Cook’s Club El Gouna. The vibe is so cool and relaxing, the rooms were clean and modern, and the pool area is beautiful. The music, food, and overall atmosphere made it such a fun experience. The staff were friendly and welcoming throughout our stay. We truly had a great time and would definitely come back.」

「Staff was amazing and friendly, the cleaning staff was really nice and they made beautiful art with towels when they cleaned the room. We really enjoyed our stay.」

「Hotel is pretty straightforward - small, clean and practical room. The staff were very friendly, but clearly not the top of the service pool. We could hear the housekeeping staff arguing in the neighboring room on our second day using pretty foul language. I requested an extra clean towel from. The housekeeping staff, he reached into a linen bag on the floor to grab me a towel from a large heap of towels. Some noise from the Marina, but I guess that's normal given we were there during peak...

「エアコンは入室時すでに壊れてたエラーの表示。幸い私は寒いのが苦手なので、帰りの際、エアコンの不備を１筆認めておいた。　食事は１見、たくさんの種類があるように見えるが、安い食材を並べただけ、何を食べてもまずい。私は３日間、毎回パスタと串焼き、塩と胡椒をたくさんふりかけて、まるで餌。外で食べようにも何もない。マツサージを１時間受けたが３日間いつも４０分で終了、文句を言つたが、また同じ。」

「深夜に到着して混んでいないのにチェックインに1時間もかかった。hotels.com にその旨書き込んだところ、翌日マネージャーからフォローがあり、謝罪と無償のレートチェックアウト17時までを認めてくれた。書き込みは効果があるのだなと再認識した。 We arrive midnight and it takes almost 1 hour even not crowded. But after I vote hotels.com this issue, manager apologize and follow us. This follow was nice. 」