ノース ジョージア山地の2 つ星ホテル ￥6,915 ～

「Great location, nice view of the lake from the room. My wife and I stayed there to have dinner and see a concert in Hayesville, NC. Hotel is close and convenient to that location. Room was nice and roomy - however, really needs a refresh. Furniture is old and banged up. Toilet paper hold falling apart and some lights in bathroom non-functioning. For a "Presidential Suite" @ $250/night it really needs some fresh paint and new furniture. I'd give the total experience an 8; and would stay...

「Please ensure that the road leading to the cabin is properly constructed and maintained. There are several potholes along the road that make driving difficult and unsafe, especially at night when visibility is limited. We hope these issues will be addressed to provide safer and more convenient access for guests.」

「Tub/shower fixtures needed repair.」

「Very clean. Comfortable. Staff were very friendly. Room on back side was very quiet. Would stay here again.」

「Comfortable and clean room. Just what we needed!」

「Good value for the money. Property is aged so not in best shape but they keep the rooms very clean. You won’t get a really hot shower here—just lukewarm. The continental breakfast was adequate and nice to have with good coffee. Like the coffee in the room. The housekeeping staff restocked everything on our second day and did a nice job cleaning. Ice machine was a nice touch. Only real negative is we arrived twenty minutes before check in time and they wouldn’t give us access to the room early....

「The hotel was nice and the Riverwalk was great. The customer service was a little lacking.」

「Will was so kind and helpful」

「It was ok」

「I am writing to formally log an official complaint regarding my recent stay at your property. As a prominent hotel chain, your total lack of customer accommodation, poor facility maintenance, and complete disregard for basic guest comfort are entirely unacceptable. First, I inadvertently booked the same room twice. While I take full ownership of the initial error, your system clearly reflected the duplicate reservation. For a company generating millions in revenue, refusing to refund $213 for an...

「Tonni was very helpful.」

「It was very nice and quiet.」

「LIGHTING IN ROOM WAS TERRIBLE, NO VENTILATION IN BATHROOM.」