Helen Tubing & Helen Water Park

Staff were overall helpful and the valet was extremely friendly and accommodating. The room was as advertised and clean. I was disappointed there was not some sort of complimentary margarita mix and alcohol in the room. Not a lot but enough to make one drink since there was a blender in the room. I did not appreciate that pressure to sign up for the owners tour. Although the gesture of the free items was nice. The simple no we provided should have been enough. Instead we were forced into it and had to provide a card to which they charged $60. We had to wake up early and go to cancel the appointment. We are still waiting on our money back they promised. The attached margaritaville restaurant was clean. But the host wanted nothing to do with us, I had to ask for another glass with salt on the rim since mine did not have it, nor was I asked if I wanted it or not. I think the price for the food was a big excessive for what it was. But to be expected because you’re paying “for the name”. Overall the experience was not bad but it did not entice me to come back anytime soon or even think about being a part owner.