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Fantastic hotel, right in the center of town....30 seconds walk to the nearest pub....30 seconds past that and you are in the main square. Hotel looks traditional from the outside but has many modern touches within such as iPads in reception and electric charging stations for cars. Rooms were modern without completely going against the overall ethos of the building. Clean, welcoming....would totally recommend!

My husband and I stay a night at this hotel as many times as we can! Customer service is excellent! Room is always clean. The in-doot heated pool needs no explanation!😁

Breakfast and rhe room was great

Very nice and well maintained property. The staff was very courteous. I would definitely stay again.

In general the property was pretty well taken care of. Conveniently located, away from the overcrowded Helen area. The room was spotless, pet friendly. We were very happy with the room.

This recently opened hotel was such a great stay. The staff were amazing, the room was great and the location is in the best spot. The only thing to note is that there is no microwave, but it wasn’t a big deal for us since we didn’t have too many left overs.

Our first time staying there. We have already decided to make this our place to stay when we come again! Sooooo nice!!

Hidden gem…. You need to go and experience for yourself! 5 Star in service and the location of this place Thank you so much and we will be back!

Nice and clean...good service...excellent breakfast menu...

Hotel very nice Im guessing lack of workers contributed to trash pile up and breakfast foods running out.

the hotel location is strategic, the staff all so helpfull trevor did a very good job, he is so informative and helpfull

Very friendly staff. Only stayed one night. No issues. Treadmill in gym worked great. Think I ran about a bajillion miles at a gazillion miles per hour. Breakfast was OK. Stuck to fresh waffles and boiled eggs. Would have rather ate in town. Main part of Helen is walking distance, about .5 miles.

The resort is gorgeous and comfortable. The staff are wonderful, except for the person who checked us in. Jody put us in the wrong room and then made a snarky comment about my husband's shirt. Regan, Daniel, and Steve are marvelous and made the whole stay delightful. Thank you!

I would highly recommend this hotel. It was very clean and the front desk was very helpful. Would definitely stay here again.

Perfect location! It is located directly in the town square. It was built with a front to match the existing structures so don’t look for the typical Holiday Inn Express exterior.

Clean rooms

Great location and definitely will stay again. Walking distance to just about everything. No elevator but the stairs weren’t too bad. We were on the 3rd floor over looking the little river with a balcony! Just remember to get/bring towels to the pool they don’t have any there. Parking was great also, we have a truck and sometimes parking is a problem.

Very nice big room, and quiet. Downsides were the pool hours (didn’t open until 9 & closed at 9). The dryer set a high heat was extremely high that it burned our clothes leaving a burnt smell in them. They were so incredibly hot that I could barely touch the clothes when I tried taking them out of the dryer. Also, A LOT of dogs were at the property. I love dogs, but there were so many all over the hotel.