Find Family Hotels in Alpharetta, GA

"The Ugly: I had an issue with the lack of sound dampening from hallway noise. It was noticeable that there is no insulation around the room door. They also are loose when they closed and rattle when adjacent doors slam shut. Can hear hallway conversations as if the were in the room with you. Property management could easily remedy this with insulation around the door frames. Small investment to increase the quality of sleep for their guests. The Bad: Pool was drained and not in working order. And breakfast was $15 The Good: You can literally take public transportation (Marta Train and Bus) from the airport to the front door of the hotel. Love that the bus stops in front of the hotel in both directions. Once I learned that, I used it to get around the rest of the weekend. "

"Staff was great , very clean and easy check in process "

" I came here with my parents (70, 66) and my kids hoping for a simple, relaxing day, but it turned into a very stressful experience. We ordered food by the pool using the QR code. It took almost an hour, so I had to pick it up myself despite being charged a delivery fee. While we were eating, a supervisor told me they forgot to collect my incidental deposit. I clearly explained my card was in the room and I would bring it later. He said that was fine. Shortly after, my parents went upstairs and were locked out of the room. My father was still wet and became extremely cold. When my mom went to the front desk, she was told they would not open the room without a credit card. This made no sense. The key worked for hours and suddenly stopped right after I was asked for my card, which strongly suggests it was manually blocked without warning. I had already explained my situation and was clearly not going anywhere. This created a stressful situation where my parents were stuck, my father was unwell, and I could not leave my kids alone. I also felt uncomfortable with how we were treated, as if we might not pay. I work hard, run my own business, and would never behave that way. The next day, I was told an incident report would be made, but the manager was not aware of the full situation and offered only a $50 credit, which felt dismissive. We ended up leaving early. This situation was avoidable and handled poorly."

"The staff at the Hyatt Regency were so friendly and accomodating it made our stay that much pleasant. The room was clean and it felt fresh and airy. "

"The breakfast bar was good. However, there were so many guests, there were no plates at times and some food items were not there. I also suggest that an additional coffee machine be added. There were times when 5 to 6 people were in line for coffee. The staff were very pleasant and looked like they were working hard. "

"NO BREAKFAST OR PARKING INCLUDED 45 A NIGHT FOR PARKING AND 18 FOR BREAKFAST "

"Breakfast was horrible served the same thing everyday. The lady that prepped the food did not want to refill anything, as if she paid for it. Room was filthy had to clean toilet myself, husband didn’t have access to room with medication inside room, was made to sit outside for hrs with chronic illness in 90 degree weather "

"The concierge phone was never answered for any of our needs. The oven in the kitchen did not work and they were unable to fix or replace the 30 year old white electric stove. At checkout we were asked if we could bring all our luggage down and then use the cart to bring it to our car (which was valet -at the front entrance)"

"Hotel was beautiful. Staff very friendly. Most importantly everything was clean."