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SureStay Hotel by Best Western Helen Downtown
2.5 star property

Hotel with free breakfast, near Helen Tubing & Helen Water Park

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Hotel by Best Western Helen Downtown

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Exterior
Coffee service
Reception

Overview of SureStay Hotel by Best Western Helen Downtown

Reviews
8.4

Very good

Highlight
  • Staff & service is scored top 10% in Helen by travelers.

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • 24/7 front desk24/7 front desk24/7 front desk
The price is ￥14,085
Price available on 2024/5/12

Explore the area

Map
30545, GA, Helen, 8396 S Main St
  • Popular LocationHuddle House1 min walk
  • Popular LocationThe Mason Jar Shoppe3 min walk
  • Popular LocationHelen Festhalle5 min walk
  • Popular LocationHelen Arts & Heritage Center6 min walk
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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Jetted bathtub
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Jetted bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Baymont by Wyndham Helen
Breakfast included
Pet friendly
Parking included
Free WiFi
6.6 out of 10, (1001)
The price is ￥16,956
per night
￥20,272 total
includes taxes & fees
May 3 - May 4
Baymont by Wyndham Helen

About the neighborhood

Helen

Located in Helen, SureStay Hotel by Best Western Helen Downtown is in the mountains. Unicoi State Park and Chattahoochee National Forest reflect the area's natural beauty and area attractions include Helen Tubing & Helen Water Park and Alpine Mini Golf. Mt. Yonah Book Exchange and Southern Water Trails LLC are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing.
Visit our Helen travel guideOpens in a new window

What's nearby

  • Helen Festhalle - 5 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Charlemagne's Kingdom - 8 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • La Cabana Mexican Restaurant - 7 min walk
  • Hofbrauhaus Restaurant - 12 min walk
  • Cowboys & Angels - 6 min walk
  • Bigg Daddy S Restauran - 6 min walk
  • Troll Tavern - 4 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in the mountains
Close to Helen Tubing & Helen Water Park, SureStay Hotel by Best Western Helen Downtown provides amenities like free continental breakfast and a grocery/convenience store. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, coffee/tea in the lobby, and a 24-hour front desk
  • A TV in the lobby
  • Guest reviews give good marks for the pool, helpful staff, and walkable location
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 32-inch TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on May 12, 2024 start from ￥14,085, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Helen Festhalle and Helen Tubing & Helen Water Park. Helen Arts & Heritage Center and Chattahoochee River are also within 10 minutes.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our stay at SureStay. We were able to enjoy the shops and restaurants nearby without having to drive. Everything was in walking distance. The hotel was very clean and the staff was nice. Breakfast included cereal, muffins, yogurt, oatmeal, etc. The beds were not as comfortable as other places I’ve stayed in; however, SureStay would still be our 1st choice the next time we visit Helen.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
For the price, bot worth it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness
Pretty good location.
Stayed 1 night in Apr 2024

8/10 Good

LUCIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room were nice n co Comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Marcelo

Traveled with family
Liked: Cleanliness, staff & service
Construction and layout do not lend this property to have privacy. If you open the window shades anyone walking through the catwalk can see you.
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Property conditions & facilities
Property was close to everything we wanted to visit. Clean “older” hotel. Our sink kept gurgling and backing up our entire trip. Leaving debris in the sink. It did not come from drain but the overflow hole. When we discreetly told the front desk person she didn’t seem to care.Said something about construction, which we also heard throughout our weekend. We didn’t expect any refund or anything, but was disappointed that she didn’t even apologize or seemed to care. We only wanted to make the hotel staff aware before letting someone else experience what we did. Other than that our stay was fine.
Stayed 2 nights in Mar 2024

8/10 Good

Roibert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel, no elavator but only two stories. Room was clean bed was comfortable no clock ! bathroom clean, good location can walk town easily We had some unbelievably loud bad neighbors, but that’s not the hotels fault
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy and all of the staff were very courteous and welcoming! LOVED the pool and location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Mar 2024