Freiburg Region Pet-friendly Vacations

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

Big breakfast selection

The hotel has a commanding position in Wengen. The view of the mountains and valley are fantastic, and the common areas attract the guests to them. The hotel was clearly high-end decades ago, but has faded a bit. Some will find this charming, while others may not. The breakfast was excellent and should accommodate all tastes. The staff were outstanding, very personable and helpful.

Great location by the station, very good breakfast buffet, room was small but recently remodeled and perfect for my needs. Would definitely go back

Amazing stay and staff! The location was very close to the main train station and the staff went above and beyond to ensure we had a great stay during our honeymoon. 10/10!

Not what I expected, floor is dirty in my room but location is good. Staff in the restaurant are great, concierge guy cranky pants.

Wonderful stay at this property, we loved the location, the staff and the elevated furnishings, breakfast. Overall highly satisfied with our experience during our stay

Exceptional in every way!

Very good sized room, very comfortable bed and large bathroom. Staff very friendly. Hotel a little dated and no mini fridge. Wifi connectivity intermittent also. Overall would recommend as a great choice for a hotel in Basel close to the train station. Would stay here again.

Excellent buffet breakfast with several options for those with allergies.

Lovely property and amazing restaurant!