East Houston Luxury Vacations

I usually book a hotel based on other reviews. There’s nothing bad to say about this hotel. The hotel staff is so attentive and really nice. The hotel was clean and walking distance to a lot of restaurants. Rooms were spacious and comfortable. Complimentary soft drinks and snacks in room and free delicious breakfast. I loved this hotel and definitely would recommend.

The spa was fantastic. Everything was great. Do include some extra time for dining, as it takes more time than usual.

It looks like a nice European boutique-style hotel, but it’s just a Marriott with a cheap, polyester beret. No real amenities to speak of, the food is low quality and cheap. Bad attitude with Marlén at the front desk. Just a gross place.

Great room , area , service

It would be nice to know if a luxury hotel is under renovation BEFORE making reservations. Was notified by the hotel that the lobby was being renovated after a non-refundable reservation. Valet parking is across and down the street one block requiring guests to walk past several smelly garbage dumpsters to park and retrieve their car. Can't recommend the JW until the renovation is complete. With all that, the room was nice and the staff were courteous.

Felt let down on the quality of my room for the price I paid room was nothing special bar was under staffed and it took forever to get a drink my room was not ready when I checked in so I missed my dinner reservation