Central Valley Luxury Vacations

The bed was clean and comfortable. It is in the heart of Beverly Hills. Everything else was strange. Under construction. Bad coffee for $10 a cup. Grumpy staff. Would not stay here again.

It was beautiful, very clean and very quiet. The staff was amazing. I will definitely come back.

Location

Great staff very friendly and prompt with any requests.

Great staff very friendly and prompt with any requests.

It was beautiful, very clean and very quiet. The staff was amazing. I will definitely come back.

This is a great stay if you are stay around the Crypto Arena! Very nice hotel and very helpful staff.

Great hotel in a great location!!

great

I will definitely 100% stay again. Nice place. It was a good stay.

We’ve stayed at the Westin St Francis multiple times over the years and always looked forward to returning. Unfortunately, this once grand old hotel is grand no more. The Powell street lobby entrance has been invaded by a huge bar/lounge that looks cool but doesn’t open until 4pm. It takes up a lot of prime real estate in the hotel and serves no real purpose for the better part of the day. To check into the hotel you now enter on Geary into an area that feels temporary, kind of like the vibe you get at an airport gate under construction. It’s just very disjointed. The fake cherry trees and fake flower wrapped columns in the lobby are tacky, and dusty. Two of my family members had sneezing fits while standing under the faux blooms. They chuckled about the paper flower pollen being particularly bad this time of year. The hotel has also done away with any lobby seating. Your only hope of seating is in the garden cafe, which makes it feel a bit like a Greyhound bus station. Some of the registration staff were better at their jobs than others, who seemed generally malcontent. We stayed in the Tower this trip; the best part was the amazing view from our room and the super fast glass elevators. Happily, the mattresses are wonderful. Our room was ok but could use a refresh. One family member found litter in his room. Thinking back on past stays, maybe the rooms were always a bit outdated but the majesty of the hotel overshadowed any shortcomings. Sadly, for us the magic is gone.

Staff was very nice and helpful