「I experienced an issue where my room was not properly secured upon arrival.
I checked in around 9 PM, but the first key card I was given didn’t work. After returning to the front desk and getting a replacement, I was directed to another room—only to find that it was already occupied with someone else’s belongings inside. This made me seriously question how the hotel manages its rooms.
Although the staff tried to find an available room afterward, I had to wait in the lobby for about more than...
「I experienced an issue where my room was not properly secured upon arrival.
I checked in around 9 PM, but the first key card I was given didn’t work. After returning to the front desk and getting a replacement, I was directed to another room—only to find that it was already occupied with someone else’s belongings inside. This made me seriously question how the hotel manages its rooms.
Although the staff tried to find an available room afterward, I had to wait in the lobby for about more than...
YOSHIHIRO