Gold Coast Kid friendly Vacations

Clean room and great location!

Room was great had all the facilities we needed... staff were great as well

Location is great, a few things in the unit were run down but let reception know on checkout. The aircon was strong so grateful for keeping cool.

Room was clean but I have to say - kitchen and living room need an update. Otherwise, absolutely happy with our stay. Location is convenient. Nice pool! Would stay here again.

The room was good after the initial change because I did book for a superior ocean view. The staff quickly changed our room upon arrival. We have stayed here many times and enjoy the facilities and friendly staff. However, the spa was not working for the last week of our stay. You have poolside rules that weren't enforced once. Other guests as well as live in tenants complained that there were too many children yelling, playing ball games (which parents played too from one end to the other end), jumping off the small pool edge into the big pool and running everywhere! The parents were drinking alcohol poolside too. When the spa was working during our first week, I had to wait to use it due to unsupervised kids in the spa. It was ridiculous that this was allowed to happen daily. You have both pool and spa rules which parents ignore with no consideration for other guests. So, please have your staff enforce the rules for the comfort of everyone else. The other issue was the many false fire alarms. After the call to evacuate twice, we did so but there was no announcement after that to say it was a false alarm again. We would like to return next year but the poolside issues will be part of our consideration. Thank you.

Room was so fabulous, amazing view, clean and had everythibg we could ask for. Great location, friendly staff. Would love to stay here again.

Room was great had all the facilities we needed... staff were great as well

The room is not in great condition, not look like a 5 star

Clean room and great location!

Room was great had all the facilities we needed... staff were great as well

Location is great, a few things in the unit were run down but let reception know on checkout. The aircon was strong so grateful for keeping cool.

Great location. Easy access to other places via public transport

Room was great had all the facilities we needed... staff were great as well

The room was good after the initial change because I did book for a superior ocean view. The staff quickly changed our room upon arrival. We have stayed here many times and enjoy the facilities and friendly staff. However, the spa was not working for the last week of our stay. You have poolside rules that weren't enforced once. Other guests as well as live in tenants complained that there were too many children yelling, playing ball games (which parents played too from one end to the other end), jumping off the small pool edge into the big pool and running everywhere! The parents were drinking alcohol poolside too. When the spa was working during our first week, I had to wait to use it due to unsupervised kids in the spa. It was ridiculous that this was allowed to happen daily. You have both pool and spa rules which parents ignore with no consideration for other guests. So, please have your staff enforce the rules for the comfort of everyone else. The other issue was the many false fire alarms. After the call to evacuate twice, we did so but there was no announcement after that to say it was a false alarm again. We would like to return next year but the poolside issues will be part of our consideration. Thank you.