Queensland Kid friendly Vacations

We were greeted by Riley at reception, who is professional, well-presented and helpful. The room was clean, tidy, and faced an entertaining point of the green. We enjoyed the pool. Unfortunately, the shower switch was broken, meaning only the bath was available for refreshing upon return to the room. Additionally, the power point on the window side of the bed is broken: the switch doesn't turn off and when I put my charger into the socket there was a pop. There was also a peculiar scent about the room when we arrived. We were disappointed room service wasn't an option. Overall, a pleasant stay that we enjoyed. 3½ stars out of 5. Many thanks to all staff who keep the resort running.

Good location. The room was a bit smelly but the staff were very helpful. The lounge cafe staff weren’t very nice. Both buffet and Japanese restaurant were amazing.

Very good welcome from the first moment we arrive ,nice clean room ,very good Dinner in Amici restaurant thanks and very Breakfast.

Very clean and tidy room. Staffs very friendly

Fully equipped hotel with great facilities. Would come again

Very good welcome from the first moment we arrive ,nice clean room ,very good Dinner in Amici restaurant thanks and very Breakfast.

Staff and cleanliness

Fully equipped hotel with great facilities. Would come again

Wonderful week we just had! The room was spotless, well equipped and staff very helpful and friendly. Will definitely book here again!

The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret. One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.

Wonderful week we just had! The room was spotless, well equipped and staff very helpful and friendly. Will definitely book here again!

The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret. One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.

Great position, Clean room, Friendly competent staff.