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Turtle Beach Resortの概要

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4 outdoor pools
4 outdoor pools
4 outdoor pools
Flat-screen TV

Turtle Beach Resort

4 out of 5

4.3/5 Excellent

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • キッチン

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 60°C でシーツとタオルを洗濯

周辺ガイド

    人気の観光スポットPutt Putt Golf Mermaid Beach徒歩 11 分
    人気の観光スポットPacific Fair Shopping Centre車で 2 分
    人気の観光スポットThe Star Gold Coast車で 3 分
    空港Gold Coast, QLD (OOL-Coolangatta)車で 28 分

Choose dates to view prices

このエリアについて

Gold Coast

Located in Gold Coast, Turtle Beach Resort is in the entertainment district and near the beach. Pacific Fair Shopping Centre and The Oasis are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach. Traveling with kids? Make time for Timezone, or check out an event or a game at Metricon Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

周辺情報

  • Putt Putt Golf Mermaid Beach - 徒歩 11 分
  • Pacific Fair Shopping Centre - 車で 2 分
  • The Star Gold Coast - 車で 3 分
  • Gold Coast Convention and Exhibition Centre - 車で 3 分
  • The Oasis - 車で 6 分

交通案内

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 28 min drive

レストラン

  • Where to eat
  • Fresh and Tasty – Café offering local cuisine. Serves lunch daily.
  • Deck Resturant and Bar – Poolside restaurant with a bar offering pizza. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.

この施設について

Turtle Beach Resort

Family-friendly Gold Coast hotel in Mermaid Beach, near Putt Putt Golf Mermaid Beach
4 outdoor pools, a full-service spa, and free water park access are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. All 200 individually decorated rooms feature free WiFi and balconies or patios. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves.
Turtle Beach Resort offers 200 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chelonia Beauty Day Spa. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 5:30 AM - 9:00 PM
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: AUD 8-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 4 outdoor pools
  • 4 spa tubs
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Washer/dryer
  • Waterslide

Conveniences

  • Grocery/convenience store
  • No elevators

Guest services

  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Washer and dryer

ポリシー

チェックイン

Check-in from 2 PM - midnight
Minimum check-in age - 18

チェックアウト

Check-out before 10 AM

チェックインに関する特記事項

The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 50 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation

宿泊施設の別名

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

よくある質問

4.3
Excellent
Rating 5 - Excellent. 478 out of 986 reviews
5 - Excellent 48%
Rating 4 - Good. 389 out of 986 reviews
4 - Good 39%
Rating 3 - Okay. 82 out of 986 reviews
3 - Okay 8%
Rating 2 - Poor. 33 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 986 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s great for kids / family’s. The beds weren’t very Comfortable and the shower pressure was horrible.
Stayed 5 nights in Apr 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was an experience that I will never repeat, on arrival the receptionist was poor. The car parking at the property is poorly designed. Access control system from car park to units has multiple pinch points and is not great when trying to get bags etc to the room. The room was a disappointing, dirty and there was no hot water. The bed was poor, very poor and when we took the sheets up filthy covered in stains. The floors were dirty, the verandah covered in cig butts and bottle tops. There was mould on the ceiling in the lounge room. TV remotes held together with tape, batteries not working. For a room the was priced at $191 a night the whole offering is extremely poor. I would not recommend anyone to stay at this place. When we discussed with the reception they were understanding and tried to offer another room however we were not interested and ultimately we did receive a full refund. The refund took 5 days and the return of the security deposit 7 so poorly handled. Was not how we wanted to start our holiday. Think wisely when booking, the hype is not the reality.
Stayed 4 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fun family environment. On-site facility’s and shops across the road Central to all needs, theme parks and activities. Rooms are great standard &
Stayed 10 nights in Feb 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the experience was ok. However some things need updating. Lounges in our room were in poor condition. Internet didn’t work. Toilet leaked. And resident below us was a smoker and we could smell it constantly. Previous visit I was very happy with the room and the resort. Maybe I was just very unlucky this time...
Stayed 6 nights in Feb 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Lots of pools to choose from. We will definitely be back
Stayed 3 nights in Jan 2021