East of England Golf Vacations

staff are great the heat was making things difficult but they really helped me and my husband who has a disability

Clean room and great parking.

The staff were friendly and super helpful and the room was spacious with a comfortable bed. The shower was over a sunken bath which was rather awkward (suggest conversion to a standard shower base). Overall, would recommend as a place to stay.

Look, it’s an old house. We knew that when booking. Now the biggest gripe we had was the temperature of the room. Understand that there’s a heat wave in Europe at the moment but the 3 of us in one room with one fan made our stay unbearable. Even if there were more fans, you’re just blowing hot air everywhere. Europe doesn’t have much AC partially because historically it hasn’t been necessary for the short amount of heat waves annually. There may be regulations as well, I’m not certain but I am certain that the world/weather is rapidly changing. Heating up! I don’t see us reversing that trend soon because we rely so heavily on fossil fuels. Having said all that, a solution needs to be figured out because I would not return without one.

The property was really good. Clean, tidy and well presented. My only issue was that the radiators were not as warm despite being on the highest setting. The bedroom especially was very cold. Another negative is upto now I have not received my deposit back. Surely you should have a system that works for returning deposits back. People are so busy spmetimes one will forget to check that the deposit has been returned back

Room was depressing not a 5 star

The hotel is wonderful, so well designed, the room impeccable, the communal areas are just like out of an architectural catalog. But the highlight was the staff. So kind of, attentive and with an authentic willingness to make you feel seen. The star goes to Melica (sorry if misspelled). Wonderful, wonderful. And wonderful again

Lovely spa and a great room, all in an excellent location.

We really enjoyed our stay at eh hotel! The staff were amazing! Nice clean room with all that we needed. Great Location.! Thank you.

Love the rooms and feel if the hotel and option for late check out.

Room was clean and comfortable. Shower rooms and bathrooms were also clean and in good repair. All staff were friendly and helpful. The food available was good and reasonably priced. There was a little bit of noise into the early hours on one night from other residents, they were outside till late as the weather was so warm. Overall I had a very comfortable and pleasant stay.

Great experience all together; cooled rooms, clean, great breakfast and perfect location

The location of the Hotel is excellent and staff are very helpful and friendly and the hotel was recently renovated

Was not given the room and told I was being moved to another hotel 5 miles away - shocking service and will never be back