Beautiful hotel but unfortunately no air con and was unbelievable hot in our room
Monique
2025 年 6 月に 1 泊滞在
6/10
I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable
Amy
2025 年 6 月に 1 泊滞在
10/10
Lovely property, attentive staff
Will stay again
Omid
2025 年 6 月に 1 泊滞在
6/10
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
Jane
2025 年 4 月に 2 泊滞在
8/10
Staff and grounds are great
Food, not so good
Simon
2025 年 6 月に 1 泊滞在
10/10
Beautiful hotel, great staff, fantastic food in the garden restaurant
Nikki
2025 年 6 月に 1 泊滞在
4/10
Property doesn't have a pool. The service was particularly bad. We were given cups with lipstick marks and espresso cups spilled with coffee. The hospitality was cold and rude at multiple times for even innocuous questions. The rooms were way too warm - would not recommend.
We had a lovely experience - the staff were welcoming and helpful, the room was clean and comfortable, the food was good and the spa facilities and treatments were top notch.
Matthew
2025 年 5 月に 1 泊滞在
10/10
Laura
2025 年 5 月に 1 泊滞在
10/10
Ana
2025 年 5 月に 1 泊滞在
8/10
Dan
2025 年 5 月に 1 泊滞在
10/10
Espen
2025 年 4 月に 1 泊滞在
10/10
Lovely property, enjoyed the grounds. Very clean room. Excellent breakfast
Graeme
2025 年 5 月に 1 泊滞在
10/10
Excellent property with large comfortable rooms serviced by efficient polite staff
David
2025 年 5 月に 2 泊滞在
10/10
Excellent value for money
Ian
2025 年 4 月に 2 泊滞在
10/10
What an excellent stay! I must say this place exceeded our expectations. On the surface it looks like one of those comfortable but dull sort of beige country house hotels and we thought it would be grand but it was super. There was actually some joy and edge in the refurbishment so there are some really nice decorative touches. The colour in our room was a deep clay colour and some nice fabrics and furnishings in the bar area too. The food in the bar was fabulous and again far better than expected. Nice friendly staff even though all were teenagers they were sweet and helpful - good to see some holiday jobs! Gardens look gorgeous although we didn’t have time for a walk as we were in the spa. Spa was quite nice too. Not too busy or overbooked. Overall would stay here again.
Peter
2025 年 4 月に 1 泊滞在
10/10
Colin
2025 年 4 月に 1 泊滞在
8/10
Beautiful surroundings for a quiet getaway from the kids! Perfect weather and attentive - but not intrusive - staff, even helping us when the battery for our car key died and we couldn't lock it!
Sally
2025 年 4 月に 1 泊滞在
10/10
Beautiful interior, nice staff and shame about the boring gardens.