Bay Area Adventure Vacations

Valet service was wonderful--they were the most helpful of all the employees. Housekeeping also. They made the place.

Hotel was very near and walkable to Alcatraz tour, Fisherman's Wharf, Pier 39, Cable car, Ghirardelli square, Boudin Bakery, great restaurants

Clean and friendly staff

Great location and a nice property. Close to a Fishermans Wharf, the cable cars, and numerous restaurants.

I usually do not like to leave reviews but given the outrageous price we paid for this so called 5* hotel, the room was well below expectations. A few things that did

Beautiful, grand hotel with a rich history. The staff is friendly and helpful, The hotel is located in a central area near shopping and Union Square. Walking/biking distance to nearby attractions. Wonderful Sunday brunch!

The staff was very friendly and welcoming. stayed in a single bedroom with a queen. very spacious room and big bathroom.

Great location and a nice property. Close to a Fishermans Wharf, the cable cars, and numerous restaurants.

Valet service was wonderful--they were the most helpful of all the employees. Housekeeping also. They made the place.

Nice hotel, conveniently located to local attractions

Staff were great and room was excellent with a comfortable bed.

The staff was all friendly and helpful. The decor and design was awful. The picture above our bed was so creepy, I had to cover it. Someone tried too hard to be stylish and failed at every turn. The exterior of the building maintains its early, very attractive, design. Past the front doors everything becomes ugly. The name of the in-house restaurant is “Dirty Habit”; a singularly unappetizing name. Certainly not a name to inspire anyone to want to eat there. Otherwise, the refrigerator was silent, as it contains no compressor. However, the only was it would be cold enough to be useful was to keep a bucket of ice in it, much the same as an ancient ice box. Trader Joe’s is in the basement, which was very convenient and helped us save money on restaurants. The location on Market Street is convenient but htere are numerous beggars just out the door. The visible disparity of wealth, in San Francisco, is astounding. Two blocks away, Neiman-Marcus sells a bathrobe for $6750!