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"We had a jr suite and it was fantastic. Will stay here again if attending the Civic center or Orpheum. Check in and Check out is a breeze. No parking at the hotel."

"Big room, nice facility, great location!"

"Great location AC is very loud, we have to turn it off in order to sleep "

"Check in experience was exceptional for a tired red eye passenger. Housekeeping did a great job. The staff who communicated to me by text during my stay were very helpful, as well."

"Staff was friendly and the location was fantastic!"

"Great location and view of the Ferris wheel and Alcatraz from our balcony, but hotel room was very run down. You could tell the property is in need of some major updates. Lobby was nice with games for the kids but rooms were very small and not very clean. Wish there was an easy breakfast option, we had to walk out to find some cafes in the morning. Easy to walk to many things at Pier 39 and near, but probably wouldn’t stay here again. "

"Great property excellent location. Love the breakfast service"

"Nice pool. Great location on the water by a park. Staff was very friendly and helpful. Rooms were dated though. "

"Room service was absolutely the worst I've ever had. "