North Jersey Pet-friendly Vacations

Great experience. Couples weekend. Great Breakfast and better Happy Hour. Fully stocked Mini Bar..

Beautiful property.

Beautiful property.

I typically wouldn't complain about a billing issue in a review, but the problem I encountered goes beyond that, so beware . . . I reserved 3 nights but on day 1 I asked to check out a day early. The front desk said no problem, I wouldn't be charged for the last night (my res was refundable, not a prepaid, nonrefundable booking). The next day when I left, the hotel said I couldn't cancel the last night of the res. They also couldn't give me an invoice as requested. Then a day later I received an invoice for the entire stay, so the paper trail looks like I stayed 3 nights instead of only 2. This is clearly a deceptive billing practice. Spoke with the assist. general manager who refused to do anything about it, saying only the third party site I booked through could agree to refund the last night. That’s an ok answer if that was what the front desk told me originally - contact the third party for a refund - but ignores the fact that the front desk provided wrong information, then refused a refund, then didn't check me out when I actually left so the third party thinks I stayed 3 nights and they collect for the whole stay. I spend 100+ nights a year in hotels and have never had a hotel deliberately lie about charges/policies. I can overlook a so-so room, minimal service and unpleasant staff, but the dishonesty in all of this is troubling. Another person I was with had the same issue, so not a one off.

Great experience. Couples weekend. Great Breakfast and better Happy Hour. Fully stocked Mini Bar..

Easy access to path train. Pull out bed was a disaster even after putting the mattress on the floor