Middle Bass Island Mountain Vacations

Overall, our staff experience was quite satisfactory, and the hotel itself was generally pleasant. However, we encountered an issue with the room we booked, which featured a handicap-accessible bathroom. Unfortunately, whenever we would use the facilities, the entire bathroom became soaked, making it quite uncomfortable. When we reached out to the front desk to request a room change and also sought assistance from room service to help clean up the water, we were disappointed to find that no help was provided. This lack of response truly affected our stay.

Staff was very friendly and the view was awesome

This is very conveniently located by the Cleveland Clinic. I found it comfortable and very clean. I would definitely stay here again.

Beautiful property and very professional, friendly staff. I highly recommend this hotel.

The hotel staff were great especially the manager Cloyd ! He went out of his way to welcome us and help us in several ways. This guy deserves a raise and a promotion! I hear he even has a long commute to the hotel, showing dedication and commitment!

The breakfast was amazing and everyone working was super friendly and very helpful!

Overall, our staff experience was quite satisfactory, and the hotel itself was generally pleasant. However, we encountered an issue with the room we booked, which featured a handicap-accessible bathroom. Unfortunately, whenever we would use the facilities, the entire bathroom became soaked, making it quite uncomfortable. When we reached out to the front desk to request a room change and also sought assistance from room service to help clean up the water, we were disappointed to find that no help was provided. This lack of response truly affected our stay.

Staff was very friendly and the view was awesome