Niagara Wine Region Mountain Vacations

Very nice location, everything was so clean and well equipped!

Attentive staff aimed to please. Great onsite food and beverage options.

Great location and stuff, fast internet. All perfect

Amazing

The 1 Hotel is wonderful. Staff is friendly and the rooms and amenities therein are well thought out. The only knocks would be the noise if you have a room facing Bathurst (we did and were moved the next day), the inordinate amount of time it takes for their 1 Kitchen restaurant to prepare ANYTHING, and the loud music thumping in theoir fine dining restaurant Casa Madera (we left as it was too loud to speak). Otherwise, this a a wonderful spot, with GREAT staff

Attentive staff aimed to please. Great onsite food and beverage options.

Overall it's a great hotel. Room service needs a serious overhaul. Hard to contact them at times and no inroom menus available. Front desk doesn't answer the phone either.

Amazing

Simple, but great big room

The construction noise was quite intense, but the staff moved me to a room away from the noise without any fuss.

My stay at the Hotel Riu was lovely! The staff at the front desk and in the lobby were always very kind and helpful. They offer a complimentary breakfast every morning, but be warned that it’s only available between 7-10 am. Waiting for elevators at the hotel can be lengthy especially during breakfast hours so I found myself using the stairs more often than not. In terms of their room cleaning service, it is very minimal. When you request the room to be cleaned beware that sheets are not replaced unless you specifically asked. They do remove the trash and provide new towels every time, however I do wish that they would sweep or vacuum once in a while because I noticed how dirty the floors were throughout my trip. Overall, I would still recommend Hotel Riu for those who want to stay in the city as the location is amazing and close to many shops, restaurants, and tourist attractions!