Downstate New York Luxury Vacations

Excellent location in a beautiful building. The rooms were large but a bit dated. I was very disappointed to make an attempt to sign into wifi and be charged for it. This is not a 2025 practice. The parking lot was closed because of a U.N. summit even though I specifically called at the time of booking to make sure early morning valet was available. This interrupted my plans. Also I thought that for $1000 a night I might have a coffee machine and cold water in my room. The shower was not befitting of the property. Altogether it is a great property but I will be looking for something more attentive to modern standards rather than dated amenities next time. Cannot beat the location I must say.

My wife and I live in Connecticut. This is our go-to hotel when we have to attend a function in Manhattan (rather than driving back). It is superb and has excellent suites at reasonable prices.

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

Luxurious restaurant

My wife and I live in Connecticut. This is our go-to hotel when we have to attend a function in Manhattan (rather than driving back). It is superb and has excellent suites at reasonable prices.

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

Luxurious restaurant

Very central to entertainment, museums

Excellent location in a beautiful building. The rooms were large but a bit dated. I was very disappointed to make an attempt to sign into wifi and be charged for it. This is not a 2025 practice. The parking lot was closed because of a U.N. summit even though I specifically called at the time of booking to make sure early morning valet was available. This interrupted my plans. Also I thought that for $1000 a night I might have a coffee machine and cold water in my room. The shower was not befitting of the property. Altogether it is a great property but I will be looking for something more attentive to modern standards rather than dated amenities next time. Cannot beat the location I must say.

I liked that this was a clean hotel, but I missed that it is a hotel either owned, but definitely operated by Japanese people. We were the only Americans I saw in the hotel. Staff, visitors, they were all Japanese. It was a clean hotel, but the breakfast was awful, but it was quiet and it was in was in a convenient location. I would recommend, but just know going in that it’s not what you may think.

We stayed at this hotel 18 months ago and had a great time and the staff were really good and attentive, unfortunately not this time. Reception staff didn't even bother to day good morning back. We're given coffee pods in our that didn't even fit the machine, didn't bother asking for the right ones as would have been expected to tip! The area around the pool was a mess, empty glasses and rubbish, every sunbed had a used wet towel on even though there was only one other family group at the pool. We asked for some towels to which we were told they did not have any!! Such a shame as we had such a great time on our first visit. Probably wont stay here again.

Beautiful room, huge bathroom, lovely city view of Empire State Building! Very friendly staff.

We had a junior suite with balcony. The bed and pillows were very comfortable. The room was well laid out and spacious. Good lighting. Nice big bathroom with plenty of counter space and decent shower though the water pressure wasn't great by any means. Having a balcony was really nice especially since the weather ended up being so good. But the photos of the furniture on the balcony is not at all what you get. You get 2 metal chairs and a metal table. There was a also a planter with nothing in it but dead weeds. So that was pretty disappointing. There are only 4 balconies that I could see - how hard could it be to make them nicer? Finally, there was a place for a mini refrigerator but no fridge in room. If you wanted bottled water, you had to walk 2 blocks to get it. I love walking... just not at midnight. The front desk person was ridiculously dismissive when I asked about it. I could call room service but his words - "a lot of people are thirsty this time of night so I couldn't even begin to guess how long it would take for room service to deliver". Yay. Gotta love that kind of customer service ......:( Just kind of crazy that they don't have an essential like bottled water easily available for purchase for people staying the hotel. That encounter did change my impression of the hotel.