Lovers Key Luxury Vacations

Overall, I had a good stay. The room was clean, and the property was well maintained. My only complaint was the staff at Vig Deli. They weren’t very friendly—they simply handed me my food without saying thank you or showing any appreciation for my business. A little better customer service would have made the experience much more welcoming. Other than that, I enjoyed my stay and would consider returning.

Staff was amazingly helpful especially accommodating for my two kids.

We appreciated that the valet service was complimentary; however, we would have preferred free self-parking (you have to pay to self park). Each time we wanted to go somewhere, we had to wait for the valet to retrieve our vehicle, which added unnecessary waiting time to our day. We stayed for two nights. On the first night, the TV remote was not working, and unfortunately it could not be fixed that evening. The staff did address the issue the following day. The pool area was clean, well-maintained, and enjoyable. However, for a tower of this size, the pool seemed somewhat small and could have been larger to better accommodate guests.

This hotel is immaculate. Everything is clean and well-lit. The pool is amazing. The only knock is that the food and drinks are very overpriced. The hotel is not geared towards gambling either.

My only complaint is that you have to take your dog really far to get to the pet relief area- a long walk to elevator, then through a long lobby, through the parking garage… if I designed it and allowed pets I would have made it a much shorter trip for the dogs

I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the property properly tested all their appliances. We would probably consider another place next time as they don't seem to care much. Two good things to say is that it's clean and spacious.

This hotel is immaculate. Everything is clean and well-lit. The pool is amazing. The only knock is that the food and drinks are very overpriced. The hotel is not geared towards gambling either.

Heaven in SoCal - incredible staff - just an amazing all-inclusive resort that is family friendly and perfectly located.

The hotel and room were very nice. The room itself was large and clean. Very comfortable. Easy to walk to restaurants in the area.

I enjoy this property every stay

I DIDN'T TAKE ADVANTAGE OF THE BAR NOR EAT THERE.IT WAS A VERY SHORT TRIP.

My only complaint is that you have to take your dog really far to get to the pet relief area- a long walk to elevator, then through a long lobby, through the parking garage… if I designed it and allowed pets I would have made it a much shorter trip for the dogs

Very helpful staff, convenient garage parking across the street however, of course, you are paying for it. The bar was not operational yet due to lack of permit. Once that is established, it would make it an even better stay. Nice facility overall, good size room and a great fancy toilet in the room with fancy functions. :) Definitely recommend staying here, great location.

In the middle of the highlights of Vegas. access to big hotels