Refshaleøen Kid friendly Vacations

We had high hopes for this hotel, but the reality was a bit lacking. Despite booking a garden view, we overlooked a street and the side of a building. The room was incredibly hot despite turning the heat down as low as it could go and made it hard to sleep. And for as much as it cost, there wasn’t even cream for coffee in the room, and the towels were sparse and utilitarian. Breakfast was crowded and mediocre. Staff themselves were awesome, but we won’t be staying there again.

We stayed here before our Baltic cruise and it was definitely a highlight of our vacation. Easy to walk to the areas we wanted to visit and then able to enjoy the peacefulness of our hotel. Hotel room was so charming, bed and linens were super comfortable and loved the restaurant and bar on site. Highly recommend.

Unfortunately, our experience at this hotel was quite disappointing. The air conditioning was not working properly, which made our stay uncomfortable. The rooms were also very small, especially considering the $800 USD price point. We also had an unfortunate experience at breakfast regarding the cash payment. The cash had expired two months earlier, and as we are from the US, we were unaware of this until after we had left the hotel. The staff member knew we were checking out, yet it appeared that he attempted to keep the cash rather than properly address the issue. He appeared to pocket the money instead of applying it toward the breakfast bill and was instead going to charge the amount to our room. This was very concerning and left us with a negative impression of the service. After reaching out to the hotel, they did apply a credit to my card along with an apology to correct the situation Overall, given the high price, we expected a much higher standard of comfort, service, and professionalism

We had high hopes for this hotel, but the reality was a bit lacking. Despite booking a garden view, we overlooked a street and the side of a building. The room was incredibly hot despite turning the heat down as low as it could go and made it hard to sleep. And for as much as it cost, there wasn’t even cream for coffee in the room, and the towels were sparse and utilitarian. Breakfast was crowded and mediocre. Staff themselves were awesome, but we won’t be staying there again.

Loved the hotel. New decor and amenities. An old spa renovated to a hotel. Friendly staff. Will stay again.