Rokko Island All inclusive Vacations

We really liked this hotel! Super close and convenient for Universal and some fun family rooms with bunkbeds that the children loved. We would definitely stay again.

Beautiful hotel located directly across from the National Garden, in a very peaceful part of town. The Design room was gorgeous and spacious and had a lovely view of a series of shrines across the street. Reception was wonderful and allowed me to check in to my room very early, were very welcoming, professional and provided great service - thank you again for the great stay!

Great hotel with decent sized room for the price. Would pass on the breakfast but the dinner food was great and they have a nice cafe.

Nice place. Staff helpful

Clean and peaceful

We really liked this hotel! Super close and convenient for Universal and some fun family rooms with bunkbeds that the children loved. We would definitely stay again.

Beautiful hotel located directly across from the National Garden, in a very peaceful part of town. The Design room was gorgeous and spacious and had a lovely view of a series of shrines across the street. Reception was wonderful and allowed me to check in to my room very early, were very welcoming, professional and provided great service - thank you again for the great stay!

Great hotel with decent sized room for the price. Would pass on the breakfast but the dinner food was great and they have a nice cafe.

Extremely disappointing experience. This hotel was very small, inflexible, and not accommodating whatsoever. My reservation was made months in advance, yet they were unwilling to make any changes when my travel plans were affected by flight delays. I arrived around midnight due to delays, and the front desk employee, Kumar, told me that the hotel was willing to refund my reservation as long as Expedia approved it. He specifically instructed me to contact Expedia to arrange the refund. After spending my time contacting Expedia, I was told that the hotel had actually informed Expedia that their policy did not allow any refunds and it was stated from Kumar. This was extremely frustrating and felt very misleading. If the hotel was not willing to provide a refund, they should have simply said so from the beginning instead of telling me one thing and Expedia another. The entire experience made me feel that the hotel cared more about keeping my money than providing reasonable customer service or accommodating a guest dealing with travel delays. I would not recommend this hotel. The lack of flexibility, poor communication, and conflicting information from the front desk made this a very frustrating experience

The location is excellent for a few couple close by attractions, Nijio Castle and Kyoto Gyeon National Garden. The room is clean and the washer and dryer within the property is a plus! Walking distance of 5 minutes or less to a near by supermarket and bus stop. Train station is also not too far as well. We really enjoy our stay!