Gulf Coast Adventure Vacations

The room was spotless, clean, and inviting. The calming decor and view of the lake was just what we needed during a busy stay in town for a conference. Great customer service and convenient location!

Staff was world class! So friendly and helpful! Room was not amazing at all and was opposite of staff. Muggy and damp with lights outside my windows that the shades did not black out.

Amenities and parking not worth the price

We were definitely treated differently checking in because we used a third party. Our last stay at your hotel 3 months ago was booked through your hotel. This check in process was not the same. I asked if I could please get a king suite instead of the queen suite, and just as I thought, it was an issue because I didn’t book through the hotel. I can’t understand why people are treated differently all because we didn’t book through the hotel It should be a compliment that we wanted to stay at your hotel so bad that we had to book another way so it was more affordable so we could stay there.The first night of our stay we had dinner at the restaurant by the pool. The food was greasy but aside from that, I asked for a Diet Coke it tasted bad,so I asked for an Arnold Palmer and for some reason whoever made it didn’t know what they were doing so I decided to go with a bottle of Fuji.The Diet Coke and the Arnold Palmer didn’t have any ice. I asked the server she said they were running low on ice. After dessert the server asked if we wanted anything else I said no just the check,she told me the total then asked how I would I be paying like rushing me. I asked, can’t I have a printed receipt to look over, she didn’t seem happy about that. And when I received my check I knew why. She didn’t seem to mention the 20% tip already added to my total. She could have easily said “your total with gratuity is” After that I watched her do the same thing to her other tables. Not Good! So Shady.

Excellent venue, parking and restaurant facilities

The staff was great at check-in and a few days later they surprised me with a bottle of champagne and balloons (super thoughtful) as I was there celebrating my birthday. The macaw was super cool (I believe his name was Charlie). And the room was nice and clean. The coffee shop had every type of snack. The only con to my visit was the neighbors being super loud (you could hear them through the adjoining door and the vents). Overall, I would definitely stay there again!

Amenities and parking not worth the price

Excellent venue, parking and restaurant facilities

It was a great experience.

The staff was great at check-in and a few days later they surprised me with a bottle of champagne and balloons (super thoughtful) as I was there celebrating my birthday. The macaw was super cool (I believe his name was Charlie). And the room was nice and clean. The coffee shop had every type of snack. The only con to my visit was the neighbors being super loud (you could hear them through the adjoining door and the vents). Overall, I would definitely stay there again!

Very family friendly