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"The room was so nice and so was the host Miss Tian! We can recommend this very much, it’s also very central and close to everything :)"

"Great staff"

"Biggest room I’ve stayed in by far excellent view of the mountain"

"Stunning Grand Hotel quality for a fraction of 5Star price. Just NOT to look for it on DiDi by name, only by address: Avatar Valley Grand Hotel is actually “ Zhangjiajie Country Garden Phoenix Hotel” We had luck with a friendly DiDi driver that helped us and called their local number to verify location. Breakfast buffet room looks like an Opera House. Swimming Pools are huge. Not crowded at all for the 1400 rooms available. Late August, maybe seeemed maybe 10% occupied. Amazingly helpful Staff...

"I had a truly wonderful stay at the hotel. Everything—from the comfort of the rooms to the excellent facilities—was of the highest standard. What made my experience especially memorable, however, was the outstanding service provided by your staff. I would like to give a special thank you to Mia at the reception. She is an exceptional professional and a true ambassador for your hotel. From the moment I arrived, she welcomed me with genuine warmth, kindness, and a beautiful smile. She was always...

"The staff were so incredibly friendly, and the room was very clean."

"Good Hotel"

"Excellent hotel, was a really great experience, staff were very helpful, specially employee Li Xianglin who was very kind and help us to solve all issues, hopefully hotel can have more employees like her. In general hotel experience was the best in great price and close to most famous mountain."

"Clean Room"

"Quieter location just across from the main core. Super clean and very helpful staff especially Lucy and her night colleagues."

"Staff were very helpful booking our excursions."