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"This is my first time live in hot spring hotel. It is pretty good though. Since it was their scheduled closing day, I couldn't leave my luggage there."

"原本打算到貓貓溫泉酒店過一晚除浸溫泉外，又可和貓貓一齊開心的過一個晚上但很失望，晚餐是店舖叫的外賣份量很少是普通的定食不能加量而且得幾嚿肉，這點必須要改善。 若要和貓貓玩卻原來需要進入另外一間貓房並要付款才可進入，這一點也令人失望！ 職員是非常的友善有禮，這點是值得讚。性價比不高。"

"My wife an I had an amazing time at this ryokan. The facilities, hospitality and food are all worth 5 stars. As soon as we came in we were greeted with a delicious snack. The check in process was very simple and after a tour of the facility we were out enjoying the multiple onsen facilities. There are several baths areas. There are 2 traditional outdoor areas for women and men. There are 2 private bath area, both with an indoor and outdoor baths. And then there are 2 rooftop baths in the new building that was added 2 years ago. We booked a traditional Japanese room which was very comfortable and had a nice view of Mt Yufu. The food was outstanding . We had breakfast and dinner 2 days in a row and every dish was delicious and unique. The hospitality was outstanding, very attentive and they took care of every detail. "

"Everything good, just one thing not satisfied is no free pick up arrangement."

"Nice onsen ryokan, traditional facility, great experience. Very good service and wonderful staff. A room with private onsen bath is a must!"

"Cleaniness, staff and location"

"Nice staff, clean room,very good condition onsen "

"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"Friendly"