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"Staff excellent and professional very helpful couldn’t do enough for you The room was lovely room 410 but was a fair walk from lift would have been nice to have a bath but other than that it was lovely Food at the hotel was top notch everything you need for breakfast staff was excellent recommend this hotel and that’s why we always come back Shaun and Julie "

"Brilliant location to walk into town. Room was clean and well equipped for a short stay too. Staff were all welcoming and friendly, especially Phoebe! Will definitely be returning here for our next stay in York! "

"Great location for shopping. Lovely big room. Good breakfast for the price. Clean nice decor. Friendly staff "

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"Friendly staff lovely big room and very clean"

"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !"

"All excellent"

"Room was amazing, clean, comfortable and large. Toiletries were nice too. "

"Clean hotel same as my room nice bar all the staff friendly and helpful"