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"I was genuinely impressed with my stay. The staff went above and beyond to ensure I was given a suitable room, and that level of care really made a difference. The room was comfortable and quiet, I had one of the best sleeps I’ve had in a long time, something I don’t even get back home. It truly helped me feel rested and rejuvenated. Overall, a very pleasant experience, and I would gladly return. Thank you Sotetsu!"

"Clean room, helpful staff, excellent location to everything - food, shopping, transport "

"Great location and close to shopping, transportation, and dining. The breakfast was very delicious and the dining staff was friendly and accommodating."

"This is our second time stayed in this property. It is excellent in term of location. Namba is very central with all the action spots are within easy reach. Lots of restaurants. The property is spacious . We have premium double have a very functional kitchen and mirco wave. Although we do not cook much. but it is nice to have. The front desk personnel is always very attentive and spoke good English. However I do find this time the housekeeping was not that attentive. I hope they will improve in this aspect."

"Great amenities"

"Very good hotel, clean rooms and friendly English speaking staff."

"Great clean and nice"

"Great experience, perfectly located, amazing customer service, great rooms with amazing views!"

"The buffet breakfast is pretty good and variety of options! The room size is also adequate for a 3 people stay."