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"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...

"We loved it there. This town is about a 15 minute walk to Shu "

"Amazing old place, old japenese style, the hosts were very helpful, the food is delicious and there is an onsen included."

"The staff was friendly and nice. The van driver gave us rides to and from Snow Monkey Park and to the train station - very helpful! We enjoyed the dinner and breakfast came with the plan. We also enjoyed the inside/outside hot springs. Affordable hotel with excellent customer service!"

"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."

"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"

"Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. "

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