ウィンドクレスト ホテル

「The staff and management are so rude and they not friendly or helpful at all.」

「スタッフの方は好感が持てました。」

「Super friendly and helpful」

「La alberca muy limpia, y en general ambiente muy agradable」

「The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good」

「Great place we highly recommend it to families it was super and beyond thx for the manager Nicole she is really good」

「We checked in on a Thurs afternoon and the staff member on duty at the front desk was great. He was very gracious and made us feel right at home. When our driver needed help locating the hotel due to construction going on, the staff member got on the phone and gave him directions. Other staff members for the rest of our stay were also very friendly and helpful. I enjoyed the waffles and yogurt for breakfast.」

「Loved the property. They were doing construction on the steam room and sauna during our stay which was a bummer and a bit loud, but without that bit it was great! Loved the two pools, great shade, lazy river and sandy beach. Ability to order food and drinks from all over was super convenient as well.」

「It just seemed dirty. The sheets smelled of mildew, felt more like a motel 6.」

「Absolutely loved this hotel」

「I had a very important surgery the following morning and I was supposed to wake up at 5 AM. I did not sleep all night. There was a woman screaming like crazy. Worst hotel experience and worst night.!! I will definitely not be back. And the worst part is when we told management there was nothing that could be done.」

「Everything!!」

「Staff were very accommodating and helpful. The room was extremely clean. The A/C was blowing cold upon arrival and was a great treat after a long day outside.」

「歴史あるホテルで素敵なホテルでした。」

「とても掃除が行き届いてるホテルです。最高」

「Beware of Hidden Fees on Deposits. I left a "100% refundable" security deposit with this business. However, when it was returned, they deducted the credit card processing fees from my money. When I asked about it, they claimed the front desk informed me of this policy, but I have absolutely no recollection of that ever being stated. Square's rules explicitly state that merchants should not use standard transactions for security deposits, and processing fees are a business cost—not something to...