Find hotels near White Lodge Museum, London from ￥10,117

"We reserved two rooms for a family of 6 people. The sofa/bed had a poor quality. Even kids suffered the quality of the mattress. In one room, the tray holding the cups for tee and coffees never got cleaned after some cocoa pulver falled. One day we decided to do a pause after lunch and decided to go back to the hotel at 15:30. One room had not been cleaned and we got knocked on the door by the cleaning service at 17:00. We told them to leave the service for that day. In my opinion, 5pm is not the correct timming for cleaning rooms."

"Great hotel and great staff"

"All the staff we encountered were very polite and helpful. The hotel is beautifully decorated , the bedrooms are a little bijou, a few more amenities in the room are necessary, a place to sit and style your hair, the hairdryer supplied has just enough lead to see in the full length mirror, or you have to stamd outside of the bathroom. A box of tissues is needed, and a fridge with complimentary water. All throughout the hotel was very clean, but unfortunately there is a problem with drainage, when you first enter your bedroom, you can smell the drains, , friends of ours had to move rooms because it was very strong in theirs. The breakfast room was very pleasant, pleanty of choice for bread and pastries, the cooked selection was ok, but the fried eggs were always over cooked and looked likee they had been there a long time, food just about warm. The cold meats were not good quality either, packet ham, same as the cheese. The cereals were very awkward to get to, as there were jars of seeds in front of them, coffee machine on side and the tinned fruit selection to tje other, this area definitely needed some extra space. You are a short walk to the circle line, and around a 10-15 minute walk to.Picadilly line."

"The check-in is tediously long. The rooms are quite warm. The hotel is a little bit rundown, but it’s OK. If you’re expecting vending machines ice machine, machines, laundry anything like that this is not the hotel for you. They also do not have air-conditioning and only some of the rooms have dressers for your clothes. "

"Room we stayed in was really poor condition, needed a real re-vamp. Whilst the lady that checked us in was great…. The guy was quite rude to my son when he went to ask for towels. The spa staff, and facilities were excellent, with good parking. "

"The staff were all pleasant, especially the duty manager, Kieran. There were a few poor service issues which were quickly addressed and more than made up for. Kieran personally came to my room to apologise and suggest a resolution. All the staff we spoke to were lovely, the doorman Martino was great. Breakfast was nice, with both halal sausages & cold meats and pork sausages & bacon offered, catering to most patrons. Views over kensington gardens were awesome. The rooms were in great condition and clean. The location is great, and we ventured out via tube, driving, and walking on various days. I'd happily stay here again, and will do so in the future."

"Lots of healthy fresh variety for breakfast and a spacious comfy room!!"

"Rooms were small and dated. For the price you’d expect something a little nicer. "

"."