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The Victoria

4.0 star property
Guests can enjoy the flavors of British cuisine at the Conservatory restaurant or relax in the peaceful garden at this Mortlake neighborhood inn

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The Victoria inn offers a quiet retreat in Mortlake with its garden and welcoming bar. Travelers appreciate the British dishes served at the Conservatory restaurant, the convenience of in-room WiFi, and the attentive staff that previous visitors consistently praise.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Room options

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Double Room | Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board

Double Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Mortlake, a neighborhood in London, The Victoria is near a train station. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Richmond Park and Hyde Park. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed.
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Map
SW14 7RT, England, London, 10 West Temple Sheen, Richmond

What's nearby

  • Richmond Park - 4 min walk - 0.4 km
  • Thames River - 16 min walk - 1.4 km
  • Thames Path - 16 min walk - 1.4 km
  • Royal Botanic Gardens, Kew - 7 min drive - 1.8 km
  • Richmond Green - 8 min drive - 2.7 km

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪The Plough, East Sheen - ‬5 min walk
  • ‪Grilandia East Sheen - ‬7 min walk
  • ‪Harris + Hoole - ‬9 min walk

About this property

The Victoria

Upscale inn near Richmond Park
Located close to Hyde Park, The Victoria provides a coffee shop/cafe, a garden, and a bar. The on-site British cuisine restaurant, Conservatory, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, luggage storage, and newspapers in the lobby
  • Wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Victoria feature comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

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  • Breakfast available
  • Parking available
  • 24/7 front desk
8.4 out of 10, Very Good, 15 reviews
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￥10,052 total
includes taxes & fees
Jan 25 - Jan 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Is The Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at The Victoria?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Victoria?

Check-out is at 11:00 AM.

Where is The Victoria located?

Located in Mortlake, this inn is 0.2 mi (0.4 km) from Richmond Park and within 9 mi (15 km) of Hyde Park and Buckingham Palace. Wembley Stadium and Piccadilly Circus are also within 9 mi (15 km). Kew Gardens Station is 28 minutes by foot and Kew Gardens Underground Station is 28 minutes.

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Reviews

The Victoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 198 out of 322 reviews
Rating 8 - Good. 93 out of 322 reviews
Rating 6 - Okay. 20 out of 322 reviews
Rating 4 - Poor. 8 out of 322 reviews
Rating 2 - Terrible. 3 out of 322 reviews

Reviews

10/10 Excellent

Helen

Good room and excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hidden gem

We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
Stayed 1 night in Jun 2025

8/10 Good

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday stay.

The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Stayed 1 night in Sep 2025

8/10 Good

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and nice location.
Stayed 2 nights in May 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff the rest so so

Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Stayed 2 nights in Jun 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Great location, food likewise.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly host and professional. Lovely decorated small room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Victoria for 2 nights as we were going to the rugby World Cup final at Twickenham. We parked at the rear of the hotel before checking in, which was quick and straightforward. The room was cosy, comfortable and clean. We ate in the restaurant the first night. The food was delicious and the servings were generous and the staff were attentive. We had a cooked breakfast Saturday and the continental Sunday. Both were tasty. Overall we had a great stay and would highly recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Kew

Lovely rooms in a tranquil part of south west London attached to a charming pub. Absolutely perfect for a visit to Kew Gardens and Richmond. The rooms were nicely decorated with comfy beds and everything you would need in them; tea, coffee, hairdryer, tv and nice little en suite. Continental breakfast was extra special with each visitor receiving a freshly prepared serving, inclding fruit salad, luxury yoghurt, salami and cheese, toast and the nicest brownie you could hope for. Great choice of hot drinks and cereals too. Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Absolutely gorgeous little place. The staff were amazing, so friendly and helpful, especially as we were later checking in than planned and feeling stressed out and tired! The bedroom and en suite were spotless, modern, and quiet, and there was a floor standing fan provided to keep us cool. The bed was super comfy. The breakfast was superb, we opted for the continental; it was fresh and plentiful. Wish we could have stayed longer - will definitely return and have already recommended to family and friends.
Stayed 1 night in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my third stay at the Victoria and I find it a very convenient place to stay for my visits to Richmond and Chiswick. The staff are helpful and check in went smoothly. I had the same room as on my last stay which was good and comfortable with a small but adequate bathroom with a good shower. Good tea, coffee and bottled water in the room which was appreciated. Thank you and I hope to stay at the Victoria again on my next visit to the area.
Stayed 2 nights in Jun 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a warm welcome when we arrived, everything explained clearly. Rooms modern and clean, food was delicious, all staff were great. Will be going back next year. A rare find
Stayed 2 nights in May 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Nestled in a beautiful residential area but still walkable to Richmond. Staff is warm & friendly; Frederica is the best. Excellent common areas: expansive garden & gazebo room for meals. Parking on street is no problem. Rooms are satisfactory.
Stayed 1 night in May 2025