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「Everything at the Jaxon was pleasant with exception of management communication and description of sleeping arrangement. On arrival, I was unable to access the room due to a typing error of the door code. However, once I got ahold of Management by phone, they were able to unlock the door for me. It was stressful to arrive and not have it working. Then the last day, I was offered to extend my checkout time for an additional fee. I accepted and my card was charged. Just two minutes after the...

「I never got my deposit back this is ridiculous 」

「The most horrible rude unprofessional staff i have ever seen . The worst experience i have had . The most insulting staff who has no manner yell and double charge my credit card , invade my room many times without my permission . I m. A physician who works at the hospital JFK right next to the hotel and this nasty assistent manger attacked me twice claiming i owe them when she double charged me and over charged me . I need my money back 」

「This hotel is a great location! The staff are amazing- welcoming and helpful. As a result of staff team I would give this hotel a 5 but it needs a little more love and care! First of all my my Robert from the restaurant the epitome of servitude the “ambassador” for the hotel- what a gem and he loves his job. Like I can’t wait to see him again! He made me felt appreciated as a guest. Dave the supervisor at the front desk and my housekeeper Sonia- extraordinary representative of Palm Beach...

「My biggest concern was the room opened to the outside world. There were no interior rooms available. I was most uneasy over that. The room overall was acceptable although the bathroom was extremely small. And there were water stains on the ceiling which were concerning. However, the bed and pillows were extremely comfortable. Staff were friendly and helpful--especially the two ladies assisting with the breakfast buffet. They were quietly efficient and most helpful The location was perfect...

「Parking lot was well lit and easy access to room. Great location for visiting Phil Foster Park. Check-in was easy and host was very friendly. My room overlooked the garden which is well-maintained and pretty.」

「We arrived very late, and the staff took excellent care of us immediately upon our arrival. The breakfast and coffee were fresh and very enjoyable as well.」

「It was really nice」

「Nice overall area, the pool and beach areas were nice, but not overwhelmingly so relative to the cost. The staff was generally nice, but occasionally disinterested and at times, the place felt understaffed. Waited over 4 hours on a towel request and had to request again, waited over 20 minutes after eating to get a check, kind of a recurring theme. Had one of the front desk staff go out of the way to help me and one employee give us towels when the dispenser broke - two positive examples, but...

「やや古いですが問題なく過ごせました」

「Nice place to stay 」

「It was all very good 」

「Yes」

「Great place」

「I would like to shout out the photographer of this property. They need a raise! The place was very run down. It's in a rough area, neighborhoods didn't feel inviting. We could hear traffic from our room, and the train went by several times. The room was described as "able to sleep 4." Well, that was simply impossible. There was 1 king size bed. No couch. No futon. Just a large chair that was impossible to sleep in as a full-size adult. The tv barely worked and then didn't at all. It was a very...

「Room was clean. Staff was friendly and helpful. Enjoyable stay. Thank you! JG」

「Nice」

「Love it」

「Very clean. The place is well located. The breakfast was included and has a lot of options. 」