Find hotels in West Marden from ￥7,782

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"For the price of about £50/night with breakfast, this was excellent value. Good location by the historic dockyard and on a busy safe feeling street. I was given a recently refurbished bedroom but the corridor leading to it is being stripped and redecorated, I assume. It's a bit like staying in a Wardroom with lots of naval artefacts and evidently many RN guests. Pool area only had the v warm swimming pool open which was clean and quiet. Breakfast was basic. Good selection of cereals and basic hot items which were popular with others. Even better if: bedroom window was obscured from outside so you can open curtains and have privacy. Also, a better coffee and tea selection at breakfast would make a huge difference too. Notwithstanding this, I will return as it was a comfortable affordable choice, "

"Room smells of damp. Staff wonderful and plenty of parking."

"Was not clear until close to visit that spa access not included."

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"stayed here lots of times always 5 star review, however this time was disappointed reduced food menu but then hadnt got some of it and at times felt the staff thought customers were an inconvenience"

"Great stay and very well located."

"It was a great place to stay little bit expensive breakfast was cold "

"We have stayed at this hotel many times and find that it meets our need of a quiet few days away and a spa to relax in. The rooms are spacious with tea/coffee making facilities and a small fridge. Large comfortable bed, warm room and plenty of hot water for baths and showers. Very helpful staff and plenty of parking."