West Las Vegas Vacations from ￥203,803

It was a great stay, hours are flexible you can stay in the pool until 11:00pm, my kids had fun, and the villas are comfortable, spacious and equipped with everything, it’s my third time here, we will com back

Excellent food selections at restaurants and bars. Great pool! No end need to leave resort.

Hotel was extremely clean, staff were super helpful and had great customer service. Hotel was super quiet since it wasn’t on the strip, but still conveniently located so you could be on the strip within a matter of minutes. We had a king 1 bedroom suite and it had a full kitchen and 2 bathrooms. We put the kids on the pull out sofa bed and they had their own full bath connected to the living room. The master had a massive bathroom with a huge walk in shower and 2 shower heads and a massive soaking tub separate which was deep enough to fully submerge. This has to be my new favorite place to stay.

The staff who worked the pools and pool bars were super helpful and gave good customer service. Drinks are spendy, however Jell-O shots were reasonable. The slide and shark tank were closed for maintenance / repairs The staff on the floor were not friendliest, when seeking help or easy to locate 1. At check in if you are not part of their VIP group there is not staff to check you or out, it’s at a self service kiosk , if you need assistance like I did because my reservation wouldn’t come up -you have to wait for someone from the VIP desk to be available. 2. When I sat a bar on the casino floor it felt like I was inconveniencing them when I ordered a drink. Food: The only place to eat were the chick filet , star bucks , the casino restaurant ( staff there were super nice and the $30 steak and eggs were good) and the sports bar, we could order limited items while at the pools when they were open- Get what you pay for: The rooms were a good deal but if you don’t want to pay for upgrades there is no refrigerator, microwave ways in the room. We ended up using a trash can for ice. We pay a resort fee but were charged $13 each time the maid’s services the room. So the deals are good but don’t expect much , unless your willing to pay more. The guest were super friendly and we met a ton of new people.

We were surprised at how much the property had deteriorated in the past few years since our last visit. Given what we feel was a very steep rate for the heat of the summer in Las Vegas, we expected to find a better maintained property. A few examples of maintenance items in the room: The shower door wouldn’t close and latch, the makeup mirror flipped forward and wouldn’t stay up, the bottom sheet on our bed was tucked in at least two feet short of the end of the bed, water pressure in the shower was so low it was difficult to rinse our hair, light switches for lights above and on the sides of the bed did not work, and the toilet tissue was so thin you could see thru it. On a positive side, the room ventilation and cooling was excellent, the room was very clean, and the elevators were quiet and fast. Guests need to know that there is no breakfast provided, no coffee, and literally no information in the room discussing any amenities that may be available at the hotel and attached casino. The only thing in the room were two $3 bottles of water. Next trip to visit family we will likely search for a new hotel.