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「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...

「Room was wonderful. Staff was very helpful and kind. I went down for breakfast and the set up was really nice. I do not stay often at hotels, so this was pleasant.」

「The room was very clean and well appointed! The staff were friendly and courteous! Very relaxing stay for a regular road traveler!」

「特に問題なく快適に過ごせました。」

「The front desk member that checked us in was excellent! Extremely kind and welcoming. The room was fantastic! 」

「Nice and safe」

「Good」

「Staff was very nice and helpful! Room was clean」

「Breakfast is good enough to enjoy morning time with some drinks and breads option. Bed condition is also good enough to have a good rest.」

「Clean rooms Friendly front desk. Warm cookies in check in a nice touch!」

「The front desk staff was professional and knowledgeable. We will choose to stay here again.」

「Room was clean and comfortable. Staff personnel were personable, professional, and helpful.」

「The staff was amazing and very friendly. The rooms were clean and cozy, We would stay again. If you have a person graduating from navy boot camp this is only a 6 to 10 minute drive to base and to the nex. 」

「This is one of our favorite locations. The restaurant is nice, but also there is a lot of quick bite locations in town, or a grocery store if you want to picnic at the beach. We Love the private beach access, but often do go to the state Park beach as well. The only think missing lately has been the morning coffee! We used to be able to get coffee in the lobby in the morning, last two trips we had to drive to a coffee shop to get coffee as staff was not making coffee in the morning anymore. 」