ユニバーシティーシティ ホテル

「4泊しました。過去何回かアメリカのホテルに泊まったことがありますが、スタッフの親切さはその中では群を抜いていると思います。日本のホテルみたいにスタッフが親切でした。当方あまり英語が得意ではないですが、皆さん私の下手な英語を理解してくれました。あと、朝食と夕食がついてきています。晩御飯にミニトマトなど野菜がたくさん食べられて良かったです。ルームクリーニングを担当してくれた方もとても親切でした。日本のホテルのスタッフが親切すぎるせいか、外国に行くとホテルスタッフの対応にあまり満足しないことが多いのですが（それが当たり前で日本が親切すぎるのだとは思うのですが）、このホテルはそういう面でとてもよかったです。リラックスできました。」

「Clean room, great parking, friendly staff 」

「This hotel was okay for a quick stay. It was clean but not many available amenities. The staff was friendly. The elevator did not work and didn't get a chance to check out the breakfast.」

「部屋は清潔で、スタッフの対応は問題なかったです」

「The last time I stayed here it was the holiday inn I believe and it looked nothing like this property! I will be staying here again! It was clean and so nice! Absolutely loved the decor and cleanliness. The staff were kind and helpful. The lobby was very nice! 10/10」

「The hotel is old and poorly maintained. It is in need of an update and a deep clean. First, only one elevator was functioning and the remaining elevator took a very long time to arrive. I used the stairs for most of my stay as did other guest. The carpet in my room was stained and the leather covering on the desk chair was badly damaged and torn. There was hair on the floor of the restroom. The furniture was scratched and damaged. The bed was hard and made noise when you sat on it, as if the...

「Nice and quiet 」

「部屋も綺麗で広く何泊もしてもよさそう！ バスタブはなくシャワールームのみでした（╹◡╹） 朝食はあまり種類がなかったですがハンバーガーがたくさんありました」

「The housekeeping is not daily but every other day.」

「Arrived to check in around midnight after a flight - there was no staff on duty except for a number to call. The person who answered was extremely rude and dismissive, actually mocked us for arriving late and needing to wait, and when I complained about their attitude cancelled my reservation and decided to taunt me over it lol if the owner or manager is reading my comment, this took place at around midnight 」

「New and clean. Perfect for one night and close to UNCC. 」

「5分位でレストランが多くあるモールがあり毎日おいしい食事ができました。受付の方達もフレンドリーで親切で荷物を預けたり、タクシーを呼ぶ際にも気持ちよく対応して頂けました。ただ、部屋のWi-Fiが有料でしたので、Wi-Fiを使用する際はフロントまで行かなくてはいけませんでした。部屋のWi-Fiが無料だと嬉しいです。」

「フレンドリーと口コミにはあったので選びましたが、こちらがアジア人だからか大抵のスタッフは挨拶もなくフレンドリーとは思えない感じでした。滞在中部屋のドアの前に掃除スプレーが置きっ放しになっていたり、感じの良いスタッフは一人だけいましたが、アメリカはあちこち旅をしましたが今まで泊まったホテルの中ではもう泊まりたくないホテルです。」

「The price was the best part. The first room I was given had stains in the furniture and the carpet hadn’t been cleaned. The second room was a bit cleaner. Also smelled like cigarettes everywhere. 」

「We had a great experience. Very clean, friendly staff, and breakfast was good. Overall we had a nice stay. 」

「It was very clean and comfortable 」

「The front desk staff were friendly & helpful. Of the 2 rooms we had for the night the beds were comfortable & 1 of the rooms was very quiet. Unfortunately the lobby & elevators were cluttered with construction materials, old decorations & covered furniture as they clearly were sprucing up the place. It made the entrance & lobby unusable. They were painting the front desk throughout the day & night which was smelly. I chose this Hampton Inn over another close by because of reviews & the nice...