「Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome」
「We stayed for an event at UEA and the location was perfect for this. Setting was beautiful in a small village with a river running through -great for an evening stroll. Our bedroom was very very close to the road which becomes a commuter cut through in the mornings. This did lead to some unwelcome traffic noise from around 530am. 」
「Staff were friendly and excellent and location is what we expected and room and comfort was very good.
The only thing we were not too happy was the free drink with the meal which was house wine as we had RED and WHITE which were not very good as we did express that to the staff there? Also There were no BRANDY in the evening on Saturday around 9pm?」
「Every member of staff we interacted with exuded quality service. Nothing was never too much trouble. Punctuated with being friendly and sociable; a difficult balance to get right 」
