「This is a great place to stay. Honestly I just don’t get these negative reviews. It was really clean, quiet, felt very safe. The staff could not do enough for you. I am definitely coming back!!」
「It is a wonderful experience by itself..With its attachment to the breathtaking arcade,we consider it a destination requirement when in Cleveland. Excellent. Get a room facing the arcade」
「I really enjoyed my stay at this hotel. My room was very clean and quiet and the bed was so comfortable I overslept! The staff went above and beyond to make me feel welcome even recommending their favorite dishes from the attached Mexican restaurant. We really loved the pool and just hanging out at the pool patio in the evening. My husband was able to keep up with his workout routine in their large fitness center which was great. There was even a free breakfast in the morning. If you need to be...
「Amazing hotel and wonderful staff. The room took a while to cool off but was quite nice. I loved it will be back. Staff told me that they would set the thermostat at a certain temperature when requested. 」
「We were pleased with our stay. It was easy to get to Cleveland clinic from here. The kids we saw were enjoying the activity area. It's an older hotel but it was clean and employees were friendly. Check in was quick and easy. Would stay again. 」
「The airport shuttle service was coming late even though I called 2 times before. We need to ask everything because they never tell the customers information without asking, for example the time of breakfast and even Wi-fi password.
The room was uncomfortable ,especially a number of outlets was not enough. There’re 4 outlets on the side of the bed but 3 of 4 are for lamps and mold grows there. Also there’re 2 outlets behind the TV but 1 of 2 is for the fridge so we need to change the plug each...
