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It’s a very nice hotel. I will definitely stay here again. The staff is very friendly and the breakaways ok. It’s in a great location

The building, decor, and room was beautiful, upscale, decorated. Right in the heart of Narita shopping street and right outside of Narita Park, it was the perfect location to explore the city by just walking out the entrance. Staff were respectful, helpful, and courteous. I reserved their dinner and wow was that a fine dining experience and true taste of local, traditional cuisine. I will be staying at this establishment every chance I get!

The 3 night stay for 3 nights. Rooms are small but the brekfast very various and tasty. Ranger japanese style hovewer you can find sandwiches and scramvle eggs.

Hotel room was a little dated, however, it was definitely very clean. Breakfast was great, but I wish they could’ve changed up the menu daily. The shuttle to the airport (every 20 minutes), train station and Aeon Mall was a definite plus and very convenient. Just to let you know Aeon Mall also has a huge grocery store that basically has everything you’ll probably need and more. From what I observed from the bus ride I didn’t see anything close in walking distance. If you are planning to...

Excellent stay. I would like to rent a room here again. It may look like it's far from the tourist areas of Tokyo, but the nearby Tsukuba Express makes it easy to get around. The staff were wonderful and there's plenty of eating options nearby. 5 stars for sure.

Very nice breakfast buffet and room

Great location and comfortable

The hotel is a short distance to Kitasenju station which is very convenient. There are plenty of dining options within short walking distance. Shopping places are plentiful close to the hotel. The hotel room is a little bigger than hotels of same categories. It also has a massage chair. There are 2 water bottles and snacks are provided daily. Room is cleaned daily and cleaned very well. Towels are of good quality. Reception staff are professional, courteous and very helpful.

Very clean wish we could’ve stayed longer.

One of the best places I've been. The lady in the front was so helpful with us knowing we didn't know their language I would highly recommend this place to everyone coming also, like I said, the lady in the front desk made this a wonderful stay for us. She deserves everything

Property is all right but the staff is so kind . We will go back again because of the staff.

Comfortable!

There are places like Gotembakan that are cheaper but are worse than a motel 6. Hotel Route Inn is everything people rave about Japanese hotels. And I survived the earthquake there from the 14th floor.

We stayed here again when we left Japan, the hotel bus is super helpful.I will stay here again next time I visit Tokyo.