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"Staffs were really nice. Wife go to hotel with twin kids and luggage. Shuttle bus from airport to hotel staff helped her well to settle into room as I was arriving late night. Highly recommended. Room was big with airport view in high floor."

"I enjoyed staying at this hotel very much! We definitely will be back !"

"Great onsen you can access. Convenience store in the hotel, shuttle, clean room"

"excellent"

"Excellent customer service and a clean room."

"Close to the airport, free shuttle service, great amenities, location, wide rooms, etc. Front desk staff was kind and accommodating. I know that’s part of their job but showing kindness to another human being is a luxury these days. I will still choose this hotel for my next Japan trip. 😁"

"Clean and staff are so polite and helpful. So convenient to the train station "

"Everything is great except the shuttle bus at night, the waiting is about 2 hours, it is much longer than other hotel which provide shuttle service"

"Great hotel with garden near airport"