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"Experience is good. Need some upgrades of the facility. Staff are great. "

"Always satisfied. I love the convince. So close to the terminal 3 as I can walk with 10 minutes or so when I have small luggages. If you have baggage, you better use shuttle bus. Bus departs from Terminal 1 Bus stop No 16, and Terminal 2 Bus stop No 25. both on the ground floor (1F in Japan) at December 2025. The staff including cleaners and shuttle bus staff are efficient and professional. Rooms are quite spacious, clean and comfy. Restaurants has seasonal beautiful dishes. This Tobu hotel has a drug store and a lovely convince store which selling alcoholic/ non alcoholic drinks and food like Onigiri, noodles etc as well as lovely Japanese gift. I recommend this hotel to any kind of person or group. Thanks for a nice stay 🙏"

"Everything was great for the price. Awesome breakfast"

"Please stay here enjoy here it’s super nice!!!"

"Buffet breakfast was amazing. Very polite staff. And super fast free internet. Very quiet (but very compact) room. Also, convenient and well organized shuttle bus to terminal 2 and terminal 3. I'd stay here again for a short stay or if I need to catch a connecting flight."

"Everything is great. Location to the airport and the free shuttles was an added bonus. We will definitely stay again next time we visit. Thank you for a wonderful stay. "

"Nice staff"

"Conveniently located close to Narita Airport, this hotel is a great option for a quick stop between flights. While the property is a little dated, it’s clean and well maintained. The service was excellent and everyone was very friendly and welcoming. Would definitely recommend this hotel for an easy, comfortable layover stay."

"Breakfast was good, lots of options and choices. Hotel shuttle was on time and quick. Room was perfectly fit for purpose for the price we paid. "