「I booked a Deluxe room with bath tab as non-smoking and paid more than standard room online and paid in advance.
But it was no bath tab and looked like standard room for me.
Also towels and sheets smells a little tobacco for me.
Before check-out time, my husband told the difference between our booked room and price but front staff told him "Expedia will sent us receipt" without apology.
They charged us extra and gave us small room, so I want to return the difference of cost to stay if...
「Always clean, always welcome, and always helpful. I refuse to stay anywhere else when I travel! TJ and Leslie are so inviting and kind. By the way, the beds are super COMFORTABLE. 」
「Beautiful spacious rooms, breakfast was wonderful with many options. We enjoyed our 3 night stay so much. Dog friendly and we were able to leave our dog in the room while we went to different places around the Richland area. I would highly recommend this hotel and when we return in 2 years we will definitely be staying here again!」
「My family stayed here to attend a wedding at a near by vineyard. The rooms were comfortable and clean. We enjoyed the hot tub. The hotel had a sauna and a swimming pool which we did not use. The breakfast provided was a standard hotel breakfast buffer. 」
「Beautiful property! There was a delay in our check-in, but professional, attentive staff made it right. Spacious, comfortable suite. Excellent pool and workout facilities with open views of water. Lovely walking trail for views of sunset! Excellent breakfast and happy hour!」
