「I booked a Deluxe room with bath tab as non-smoking and paid more than standard room online and paid in advance.
But it was no bath tab and looked like standard room for me.
Also towels and sheets smells a little tobacco for me.
Before check-out time, my husband told the difference between our booked room and price but front staff told him "Expedia will sent us receipt" without apology.
They charged us extra and gave us small room, so I want to return the difference of cost to stay if...
「I gravitate to this property because I can sleep well, while away from home. I have stayed at other properties in Tri Cities, WA without rest or relaxation. Highly recommend this place for co.fort, and affordability.」
「Great property and staff! The bed was awesome, slept like a rock! The free breakfast was a real treat, including omlets, potatoes, sausage and waffles. Really enjoyed our stay!」
